Scope

Maison Éclat, based in Zurich, is an online retailer of Champagne and accessories. These general terms and conditions apply to all orders placed on the website https://maisoneclat.com in the version current at the time of the order.

Order and conclusion of contract

In the shop you place an online order. The order is binding when you have agreed to the terms and conditions and have pressed the BUY button. This creates a legally valid purchase contract. After receipt of your order, you will receive an order confirmation from us by e-mail.

Offer & Prices

Our online offer is subject to change and non-binding. Should it not be possible to deliver one or more items due to a stock discrepancy, Maison Éclat will inform you of this circumstance as soon as possible and offer you equivalent items. If you do not like any of these articles, the amount will be refunded.

Our sales prices are quoted in Swiss Francs incl. the legal value added tax and incl. shipping costs (CH only). 

Prices and VAT

The prices shown in the online shop are binding. Maison Éclat is not liable for VAT.

For the articles ordered on maisoneclat.com, only the prices displayed in the shopping cart immediately before sending the order are valid.

Shipping costs Switzerland

Packing and shipping costs a flat rate of CHF 15.- (fifteen Swiss francs) in Switzerland & Liechtenstein. For purchases of 12 bottles or more , the order will be shipped free of charge.

Payment options

Accepted are credit card, Paypal, Twint and prepayment.

Prepayment

In the case of payment in advance, delivery will onlybe made after receipt ofpayment. 

The products are reserved until the expiry of the payment period of 7 calendar days. You can conveniently pay the invoice within this period without cash by post or bank transfer.

Credit card

You can also pay for your order by credit card (VISA, Mastercard, American Express - via Stripe.com) or PayPal. Any fees charged by the card institutions will be charged to you.

Youth protection

Alcoholic beverages may not be sold in Switzerland to minors under the age of 16 in accordance with the legal provisions. Spirits may not be sold to minors under the age of 18. By placing an order on maisoneclat.com, the Customer acknowledges these provisions and confirms that he is authorised to make the purchase. Maison Éclat declines all liability in the event of infringement.

Voucher

You can pay for your order with a Maison Éclat voucher. To do so, enter the code on the voucher in the corresponding field of the order. A voucher can only be redeemed for the full amount.

The amount of the voucher is predefined. The vouchers are issued exclusively in CHF and are freely transferable.

A cash payment is excluded.

Retention of title

The ordered goods shall remain the property of Maison Éclat until payment has been made in full.

Delivery conditions and shipping costs

Delivery is made after receipt of the order to the invoice recipient or to a delivery address of his choice in Switzerland or Liechtenstein. Deliveries to several recipients require several individual orders. Deliveries abroad are not possible.

Availability

Our range is subject to constant change, we do not guarantee complete availability of the range shown on maisoneclat.com. If a particular champagne is not available, we will contact you.

6. exchange/return 

Your order on maisoneclat.com is binding. In principle, ordered champagnes can neither be exchanged nor taken back. Exceptions to this are deliveries that have been damaged during transport and incorrect deliveries. We ask you to check the delivery for correctness and intactness upon receipt and to forward any complaints to us immediately. The delivery is deemed to have been approved 7 days after receipt. Champagne with a "tap taste" will be reimbursed provided that the fault can be identified and the bottle is at least 75% full.

Data protection

The protection of your personal data is very important to us. We observe the applicable data protection regulations and secure your data against unauthorized access by third parties (data security measures).

Our online shop is encrypted by means of SSL (Secure Socket Layer), whereby all data of the offer as well as your payment and customer data are transmitted safely with us.

Maison Éclat may use your personal data to send you special offers or information about new products. You can withdraw your consent to the use of your personal data for promotional purposes at any time by sending an email to sante@maisoneclat.com.

We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Access to your shopping account is only possible after entering your personal password.

This website contains a Facebook button. By activating the Facebook button, you enter into direct contact with the social network Facebook. Facebook uses personal data of its users in a way that may not be compliant with data protection law, as insufficient information is provided about the use of the data. Maison Éclat shall not be liable for any damage caused to you by any misuse of your personal data by Facebook.

Applicable law and place of jurisdiction

The contractual relationship between you and Maison Éclat shall be governed by Swiss substantive law, excluding the United Nations Convention on Contracts for the International Sale of Goods of 11 April 1980 (UN Sales Convention). The place of jurisdiction for all disputes is Zurich. Maison Éclat shall also be entitled to choose to bring an action before the court at the registered office/domicile of the customer.