Scope of application
Maison Éclat, based in Zurich, is an online retailer of champagne and accessories. These general terms and conditions apply to all orders placed on the website https://maisoneclat.com in the version valid at the time of the order.
Order and conclusion of contract
You place an online order in the store. The order is binding once you have agreed to the terms and conditions and clicked the BUY button. This creates a legally valid purchase contract. Upon receipt of your order, you will receive an order confirmation from us by e-mail.
Offer & Prices
Our online offer is subject to change and non-binding. If it is not possible to deliver one or more items due to a stock discrepancy, Maison Éclat will inform you of this as soon as possible and offer you equivalent items. If none of these items are suitable, the amount will be refunded.
Our sales prices are quoted in Swiss francs incl. VAT and incl. shipping costs (CH only).
Prices and VAT
The prices displayed in the online store are binding. Maison Éclat is not liable for VAT.
For items ordered on maisoneclat.com, only the prices displayed in the shopping cart immediately before the order is sent apply.
Shipping costs Switzerland
Packaging and shipping costs a flat rate of CHF 15 (fifteen Swiss francs) in Switzerland & Liechtenstein. Orders of 12 bottles or more are shipped free of charge.
Payment options
Credit card, Paypal, Twint and prepayment are accepted.
Prepayment
If payment is made in advance, delivery will only be made after receipt of payment.
The products are reserved until the end of the payment period of 7 calendar days. You can pay the invoice within this period conveniently without cash by post or bank transfer.
Credit card
You can also pay for your order by credit card (VISA, Mastercard, American Express - via Stripe.com) or PayPal. Any fees charged by the card companies will be charged to you.
Protection of minors
In Switzerland, alcoholic beverages may not be sold to minors under the age of 16 in accordance with legal regulations. Spirits may not be sold to minors under the age of 18. By placing an order on maisoneclat.com, the customer acknowledges these provisions and confirms that he/she is authorized to make the purchase. Maison Éclat declines all liability in the event of non-compliance.
Voucher
You can pay for your order with a voucher from Maison Éclat. To do this, enter the code on the voucher in the corresponding field of the order. A voucher can only be redeemed for the full amount.
The amount of the vouchers is fixed. The vouchers are issued exclusively in CHF and are freely transferable.
Cash payment is excluded.
Retention of title
The ordered goods remain the property of Maison Éclat until full payment has been received.
Delivery conditions and shipping costs
Delivery is made after receipt of the order to the invoice recipient or to a delivery address selected by him in Switzerland or Liechtenstein. Deliveries to several recipients require several individual orders. Deliveries abroad are not possible.
Availability
Our range is subject to constant change, we do not guarantee complete availability of the range shown on maisoneclat.com. If a particular champagne is not available, we will contact you.
6. exchange/return
Your order on maisoneclat.com is binding. In principle, ordered champagnes can neither be exchanged nor taken back. Exceptions to this are deliveries that have been damaged during transportation and incorrect deliveries. We ask you to check that the delivery is correct and undamaged upon receipt and to forward any complaints to us immediately. The delivery is deemed to have been approved 7 days after receipt. Champagnes with a "tap taste" will be reimbursed if the fault can be determined and the bottle is at least 75 percent full.
Data protection
The protection of your personal data is very important to us. We observe the applicable data protection regulations and protect your data against unauthorized access by third parties (data security precautions).
Our online store is encrypted using SSL (Secure Socket Layer), which means that all data relating to the offer and your payment and customer data are transmitted securely to us.
Maison Éclat is entitled to use your personal data to send you special offers or information about new products. You can revoke your consent to the use of your personal data for advertising purposes at any time by sending an e-mail to sante@maisoneclat.com.
We use technical and organizational measures to secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorized persons. Access to your shopping account is only possible after entering your personal password.
This website contains a Facebook button. By activating the Facebook button, you enter into direct contact with the social network Facebook. Facebook uses the personal data of its users in a manner that may not be compliant with data protection regulations, as insufficient information is provided about the use of the data. Maison Éclat is not liable for any damage you may suffer as a result of Facebook's improper use of your personal data.
Applicable law and place of jurisdiction
The contractual relationship between you and Maison Éclat shall be governed by Swiss substantive law to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods of April 11, 1980 (CISG). The place of jurisdiction for all disputes is Zurich. Maison Éclat is also entitled to bring an action in the court at the customer's domicile/place of residence.